FAQs

We get established businesses found where clients look: Google search, Google Maps and the AI answers that now sit above both. That means technical fixes, service pages that rank, your Google Business Profile, citations and authority building, and tracking so you can count the calls. See every service.

Established high-end and professional service businesses (law firms, medical and dental practices, therapists and specialty providers), from one office to multi-location groups, anywhere in the US. Our best-fit clients already have a good reputation and want more of the right clients finding them. Dental · Medical · Therapy · Legal

We do our best work with established businesses that can act on what we find. If Synchronicity is not the right fit for you, you will hear that plainly in the first conversation, usually with a suggestion for who is.

Kimberly leads every engagement, with a small team of senior specialists she has worked with for years. No account managers, no hand-offs to juniors, no offshore queue. We also use Claude, an AI research assistant, to double-check our work, and a person approves every change. Meet the team.

Ask Kimberly is free (20 minutes). Under the Hood is $500 one-time. Tech Rescue is a $750 deposit that goes toward the fix. Ongoing implementation is $2,500 a month for the first six months, then $1,500 a month.

$2,500 a month is the most this ever costs, and you can stop at any point. Full pricing.

Clients sign a simple agreement, and it is month to month, with 30 days notice. You are never locked into a long term.

Yes, when ads make sense for your business. Ads management is a flat fee inside the monthly work, not a percentage of your ad spend, and you pay Google directly with no markup.

Absolutely. Start with the free 15-Minute Visibility Check. If you want an expert inside your accounts for an hour, Under the Hood fixes the first one or two things live and gives you a ranked list of the rest, so you or your team can take it from there.

Yes, we manage Google Ads, and no, there is no percentage. Ads management is included in the monthly engagement, and you pay Google directly with no markup. See how Google Ads is run.

You do. The account, its history and every piece of data stay in your name, even if the engagement ends.

Ads can produce leads within weeks. SEO takes months and then keeps compounding. Most clients run both and shift budget toward organic as rankings arrive.

Month one starts with a kickoff, then seven to ten days of work, then a walkthrough of what changed. Maps and ranking movement usually shows up within eight to twelve weeks, and results compound from there. A realistic timeline.

Yes, and it is a big part of what we do. AI tools like ChatGPT and Google’s AI Overviews name businesses they can verify across many sources, so we build that evidence: consistent listings, clear service pages, reviews, citations and press. One medical practice went from unknown to AI to being named in Google’s AI Overview within about four months. How AI search works.

No, and be wary of anyone who does. Google does not sell guarantees. What we promise is the work, done in the right order, with the changes and the numbers shown to you every month. See what that has looked like for other businesses.

Every month you get a working session that shows the actual changes, rankings, Maps positions and leads, not a forty-page PDF. We set up tracking so calls and form fills from search can be counted, not guessed.

Usually, yes. Most gains come from fixing service pages, speed, structure and tracking. We work on WordPress, Squarespace, Wix and most major platforms, and if something needs your developer, we coordinate with them directly.

Yes. Your accounts, your data, your profiles and your site stay yours. If the work ends, all of it stays with you.

Yes. We are based in Denver, and we work with businesses anywhere in the US. Local search is location-specific work, not location-limited work. See our Denver location.

Request a free 20-minute Ask Kimberly conversation. Tell us what is going on, and you will leave knowing the right next step. If something is broken right now, use Tech Rescue instead.